Know The Numbers...
And Manage By Them!
The issue is very simple. If you don't track the performance of the systems you've put in place to run your company, how can you hold anyone accountable for carrying them out correctly? If you don't keep track of system performance, how can you improve it?
"You don't know what you don't know."
~ courtesy of Steve Pittsenbarger,
an incredibly success excavating contractor.
The purpose of installing tracking systems is to make sure your business is performing as you need it to.
Your should be tracking, monitoring, and analyzing the following items:
- Expenses vs budget (job and company)
- Revenue vs budget
- Gross profit vs budget (job and company)
- Labor productivity (job and company)
- Advertising effectiveness
- Selling effectiveness
- On-time completion
- Employee performance
- Equipment costs
- Labor time by primary tasks
- Receivables outstanding
- Sales backlog
- Safety efforts and lost time injuries
- Estimating accuracy
- Market-up success